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Careers

Account Executive

About Mozzaz

Mozzaz delivers a digital health platform for behavioral health services used by patients under care and their care teams in the delivery and management of individual care. Our innovative mobile solutions are used for behavioral health services helping patients, providers and payers benefit from better care service delivery and positive health outcomes. Mozzaz sells its offering to providers of behavioral health services in United States and Canada.

About What We Offer

Mozzaz offers you the opportunity to be part of a fast growing, interesting, innovative, company, a highly competitive compensation package which includes salary, Group Health Benefits, stock options.  Most importantly, Mozzaz offers career growth!  Show us what you can do and we’ll help you do it!

About You

You are an enthusiastic and motivated team player, understanding embracing the start-up challenges of a highly innovative work culture.  Flexibility and agility will be key to your success.  Your education, skills, and abilities match our requirements as listed below.

About this Position

As a seasoned Account Executive, you will be responsible for driving net-new enterprise opportunities for growth, while ensuring that customer needs are exceeded. Your strong interpersonal, communication and technical skills allow you to build trust with customers and provide exceptional service. You will be involved in both pre and post sales activities to build strong relationships with customers and drive product adoption, retention, account expansion and renewals.

Roles & Responsibilities:

  • Meet revenue objective assigned for your territory.
  • Maintain CRM and provide data quality and reporting to all stakeholders.
  • Perform cold calling discovery calls and look for opportunities across our existing customer base and new prospects.
  • Qualify and develop new contacts within prospects and customer accounts.
  • Create and develop account profiling.
  • Oversee lead management and tracking.
  • Follow-up on activities in a timely, organized manner.
  • Grow and maintain a 3X pipeline.
  • Perform territory management and account planning.
  • Refine/enhance current prospecting process, including segmentation, prioritization, sales plans and collateral.
  • Execute direct sales presentations and discussions at all levels of prospect organizations, including remote web presentations and onsite discussions.

About Your Qualifications

  • A Bachelor’s Degree, preferably in a clinical or business discipline.
  • 3+ years’ experience in complex solution sales, preferably in the healthcare industry.
  • Thorough understanding of the payor/provider roles in healthcare funding.
  • Excellent computer technology knowledge, especially as it relates to mobile and web-based software.
  • A proven track record in exceeding sales targets.
  • Outstanding interpersonal skills and prior success dealing directly with customers at all levels within an organization.
  • Ability to successfully handle many parallel customers, each with independent issues and timelines.
  • Prepare proposals and negotiate contracts.
  • Excellent analytical abilities, critical thinking and organizational skills.
  • Experience in defining and tracking metrics and developing processes to improve department performance.
  • Experience providing weekly reporting to management, implementing feedback in a timely and quality fashion.
  • Strong sense of pride in the production of quality products and team efficiencies
  • Valid driver's license, vehicle and passport required.
  • Flexibility in work and travel schedules as needed.
  • Willing and able to travel up to 60%.

Nice to have

  • Excellent understanding of mobile health (mHealth)/Internet of Things (IoT) for behavioral health.
  • Experience selling Electronic Medical Record (EMR)/Electronic Health Record (EHR) or other clinical solution into the behavioral health market.

Location

The positions are home based.

  • Canada (Montreal, Toronto)
  • North East (Philadelphia, Baltimore)
  • South East (Nashville, Charlotte)
  • Central (Minneapolis, Dallas, Chicago)
  • South West (Phoenix, San Diego, Los Angeles)

Please send your cover letter and resume to jobs@mozzaz.com.

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Full Stack (Javascript) Developer

About Mozzaz

Mozzaz delivers a digital health platform for behavioral health services used by patients under care and their care teams in the delivery and management of individual care. Our innovative mobile solutions are used for behavioral health services helping patients, providers and payers benefit from better care service delivery and positive health outcomes. Mozzaz sells its offering to providers of behavioral health services in United States and Canada.

About What We Offer

Mozzaz offers you the opportunity to be part of a fast growing, interesting, innovative, company, a highly competitive compensation package which includes salary, Group Health Benefits, stock options.  Most importantly, Mozzaz offers career growth!  Show us what you can do and we’ll help you do it!

About You

You are an enthusiastic and motivated team player, understanding embracing the start-up challenges of a highly innovative work culture.  Flexibility and agility will be key to your success.  Your education, skills, and abilities match our requirements as listed below.

About this Position

As a software tester you will be an important member of the Quality Assurance and Development teams and report to the QA Team Lead. You will be responsible for testing mobile and web-based applications, and tracking any issues found. You will verify fixes made by the development team. You will assist in creating test cases and maintaining regression test plans. In order to be successful, you will be proactive and anticipate potential areas of concern. 

Roles & Responsibilities:

  • Collaborate with the development team to develop and deliver products
  • Able to translate UI mockups to Front-End code
  • Advocate best practices in UI development for mobile applications using responsive design techniques
  • Collaborate with the UI designer to develop UI artifacts for Mozzaz using front-end technologies
  • Work with the technical lead to design and implement solutions to challenging problems
  • Formulate solutions for requirements in the product backlog
  • Adhere to standard software development processes and promote best practices in software development
  • Ensure software quality by adhering to standard software development processes
  • Assist with testing of software builds, both by writing automated tests and performing manual testing
  • Meet strict product delivery deadlines

The ideal candidate will be agile and comfortable working in a dynamic, start-up environment. 

About Your Qualifications

  • Good knowledge of HTML5, CSS3 and JavaScript/jQuery
  • Experience with popular, modern CSS Frameworks such as Bootstrap and
  • preprocessors such as SASS or LESS
  • Expertise in cross-platform and cross-browser development
  • Knowledge of Git for Source Code Management is an asset
  • Experience in .NET Technologies (C#, ASP.NET, Azure) or other back-end
  • technologies is an asset
  • Good understanding of relational databases and SQL is an asset
  • Experience with Test Automation Frameworks is an asset
  • Portfolio of earlier work is a nice-to-have

Please send your cover letter and resume to jobs@mozzaz.com.

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.Net Backend Developer

About Mozzaz

Mozzaz delivers a digital health platform for behavioral health services used by patients under care and their care teams in the delivery and management of individual care. Our innovative mobile solutions are used for behavioral health services helping patients, providers and payers benefit from better care service delivery and positive health outcomes. Mozzaz sells its offering to providers of behavioral health services in United States and Canada.

About What We Offer

Mozzaz offers you the opportunity to be part of a fast growing, interesting, innovative, company, a highly competitive compensation package which includes salary, Group Health Benefits, stock options.  Most importantly, Mozzaz offers career growth!  Show us what you can do and we’ll help you do it!

About You

You are an enthusiastic and motivated team player, understanding embracing the start-up challenges of a highly innovative work culture.  Flexibility and agility will be key to your success.  Your education, skills, and abilities match our requirements as listed below.

Roles & Responsibilities:

  • Post secondary education, preferably in a technical or healthcare discipline
  • Collaborate with the development team to develop and deliver products
  • Able to translate UI mockups to Front-End code
  • Advocate best practices in UI development for mobile applications using responsive design techniques
  • Collaborate with the UI designer to develop UI artifacts for Mozzaz using front-end technologies
  • Work with the technical lead to design and implement solutions to challenging problems
  • Formulate solutions for requirements in the product backlog
  • Adhere to standard software development processes and promote best practices in software development
  • Ensure software quality by adhering to standard software development processes
  • Assist with testing of software builds, both by writing automated tests and performing manual testing
  • Meet strict product delivery deadlines

The ideal candidate will be agile and comfortable working in a dynamic, start-up environment. 

About Your Qualifications

  • Good knowledge of HTML5, CSS3 and JavaScript/jQuery
  • Experience with popular, modern CSS Frameworks such as Bootstrap and preprocessors such as SASS or LESS
  • Expertise in cross-platform and cross-browser development
  • Knowledge of Git for Source Code Management is an asset
  • Experience in .NET Technologies (C#, ASP.NET, Azure) or other back-end technologies is an asset
  • Good understanding of relational databases and SQL is an asset
  • Experience with Test Automation Frameworks is an asset
  • Portfolio of earlier work is a nice-to-have

Please send your cover letter and resume to jobs@mozzaz.com.

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Junior Software Tester

About Mozzaz

Mozzaz delivers a digital health platform for behavioral health services used by patients under care and their care teams in the delivery and management of individual care. Our innovative mobile solutions are used for behavioral health services helping patients, providers and payers benefit from better care service delivery and positive health outcomes. Mozzaz sells its offering to providers of behavioral health services in United States and Canada.

About What We Offer

Mozzaz offers you the opportunity to be part of a fast growing, interesting, innovative, company, a highly competitive compensation package which includes salary, Group Health Benefits, stock options.  Most importantly, Mozzaz offers career growth!  Show us what you can do and we’ll help you do it!

About You

You are an enthusiastic and motivated team player, understanding embracing the start-up challenges of a highly innovative work culture.  Flexibility and agility will be key to your success.  Your education, skills, and abilities match our requirements as listed below.

About this Position

As a software tester you will be an important member of the Quality Assurance and Development teams and report to the QA Team Lead. You will be responsible for testing mobile and web-based applications, and tracking any issues found. You will verify fixes made by the development team. You will assist in creating test cases and maintaining regression test plans. In order to be successful, you will be proactive and anticipate potential areas of concern. 

Roles & Responsibilities:

  • Manual testing on numerous mobile and desktop platforms
  • Track bugs found and record detailed information to recreate issues
  • Run regression tests on new builds to ensure continued functionality
  • Perform exploratory testing
  • Participate in test planning
  • Assist in maintaining test plans
  • Make suggestions for improving UI/UX
  • Assist the Development and Product teams as required  

About Your Qualifications

  • Post secondary education, preferably in a technical or healthcare discipline
  • Experience with computer technology, especially as it relates to mobile and web-based software
  • Fluent in English with excellent verbal and written skills
  • Very detail oriented
  • Strong critical thinking, collaboration and troubleshooting skills
  • Able to work independently as well as in a fast-paced team environment
  • Flexibility in work schedule to meet deployment deadlines
  • Strong sense of pride in the production of quality products and team efficiencies 

Preference given to candidates with: 

  • Previous testing experience
  • Exposure to automated testing software
  • Use of JIRA issue tracking software
  • Work experience in the high-tech and/or healthcare industry 

Recent graduates are welcome to apply!  Please send your cover letter and resume to jobs@mozzaz.com.

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Technical Account Manager

About Mozzaz

Mozzaz delivers a digital health platform for behavioral health services used by patients under care and their care teams in the delivery and management of individual care. Our innovative mobile solutions are used for behavioral health services helping patients, providers and payers benefit from better care service delivery and positive health outcomes. Mozzaz sells its offering to providers of behavioral health services in United States and Canada.

About What We Offer

Mozzaz offers you the opportunity to be part of a fast growing, interesting, innovative, company, a highly competitive compensation package which includes salary, Group Health Benefits, stock options.  Most importantly, Mozzaz offers career growth!  Show us what you can do and we’ll help you do it!

About You

You are an enthusiastic and motivated team player, understanding embracing the start-up challenges of a highly innovative work culture.  Flexibility and agility will be key to your success.  Your education, skills, and abilities match our requirements as listed below.

About this Position

As a seasoned Account Manager you will be responsible for driving opportunities for growth, while ensuring that customer needs are exceeded. Your strong interpersonal, communication and technical skills allow you to build trust with customers and provide exceptional service. You will be involved in both pre and post sales activities to build strong relationships with customers and drive product adoption, retention, account expansion and renewals.

Roles & Responsibilities:

  • Serve as a primary interface with customers following contract award, ensuring customer needs are addressed in a timely manner and overall customer satisfaction.

  • Assist Sales Teams by providing pre-sales support as needed with the preparation of demos, presentations, and business cases.
  • Assist Implementation Managers, Support Center Staff, and others with exceptional project management and coordination skills to ensure all milestones and project performance measures are met.
  • Protect existing account base and increase revenue and profitability within the account by identifying opportunities to sell additional products and services.
  • Work diligently to become the trusted partner to both executive leadership and project stakeholders within the customer organizations through solid account plans and regular customer meetings. 
  • Accurately track and monitor performance against established standards and key performance indicators.
  • Address escalated issues by working with management to resolve problems; implementing recommendations and suggestions to improve operations.
  • Maintain accurate information in the corporate CRM system to ensure information is accurate and up to date with regard to the accounts under your responsibility.

About Your Qualifications

  • Minimum a Bachelor’s Degree preferably in technical or business discipline
  • 3+ years relevant experience in a sales, pre-sales or post-sales account management role, preferably in the healthcare industry
  • Excellent computer technology experience, especially as it relates to mobile and web-based software
  • Strong skills in working with office productivity and reporting tools
  • A proven track record in setting sales objectives and meeting/exceeding targets
  • Outstanding interpersonal skills and prior success dealing directly with customers at all levels within an organization.
  • Demonstrated strong written and oral communication skills
  • Proven team building skills
  • Ability to troubleshoot issues, collect data, establish facts and draw valid conclusions
  • Ability to successfully handle many parallel customers, each with independent issues and timelines
  • Excellent analytical abilities and critical thinking and organizational skills.
  • Experience defining and tracking metrics and developing processes to improve department performance
  • Experience providing weekly reporting to superiors and implementing feedback in a timely and quality fashion
  • Flexibility in work and travel schedules as needed
  • Strong sense of pride in the production of quality products and team efficiencies
  • Valid driver's license, vehicle and passport required
  • Willingness to travel 30%

Please send your cover letter and resume to jobs@mozzaz.com.

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Office Manager

About Mozzaz

Mozzaz delivers a digital health platform for behavioral health services used by patients under care and their care teams in the delivery and management of individual care. Our innovative mobile solutions are used for behavioral health services helping patients, providers and payers benefit from better care service delivery and positive health outcomes. Mozzaz sells its offering to providers of behavioral health services in United States and Canada.

About What We Offer

Mozzaz offers you the opportunity to be part of a fast growing, interesting, innovative company, a highly competitive compensation package which includes salary, Group Health Benefits, stock options.  Most importantly, Mozzaz offers career growth!  Show us what you can do and we’ll help you do it!

About You

You are an enthusiastic and motivated team player, understanding embracing the start-up challenges of a highly innovative work culture.  Flexibility and agility will be key to your success.  Your education, skills, and abilities match our requirements as listed below.

About this Position

As our Office Manager, you can help Mozzaz in its rapid growth by managing all office operations and reporting requirements. You are an agile worker with strong organizational, communication and technology skills necessary to thrive in a fast-paced environment. Your strong work ethics and dedication allow you to get things done in a timely manner paying attention to quality and details.

Roles & Responsibilities:

  • Oversee and coordinate all office administrative activities

  • Assemble datavand prepare periodic and special reports

  • Design and implement office operational policies

  • Update and maintain corporate portal and other enterprise content including reporting and planning documents

  • Post jobs and conduct initial candidate screening and responses

  • Coordinate new employee onboarding

  • Help in the implementation of security and other regulations such as HIPAA

  • Manage relationship with vendors including reporting, contracts and payments

  • Maintain meeting rooms and office inventory, including; letterhead, business cards, etc.

  • Coordinate schedules, appointments, and travel itineraries

  • Arrange customer, vendor and board meetings and committee meetings with multiple stakeholders

  • Manage news, press releases and other corporate communications

  • Provide accounting support (scanning incoming cheques/invoices) using QuickBooks

  • Liaise with building services

  • Maintain office equipment through third party vendors

  • Support all executive needs as required

  • Organize travel bookings for employees

  • Send/receive couriers, mail, etc.

  • Setup and management of special events including internal meetings

About Your Qualifications 

  • University Degree or College Diploma

  • Good working knowledge of financial and accounting principles and human resources policy

  • 2 - 5 years’ experience working in a professional office environment preferably in a technology company

  • Ability to organize business information and develop it into cohesive, professional reports and presentations with minimal guidance.

  • Extremely detailed oriented, highly organized, able to manage time and multi-task to accomplish a wide variety of tasks with conflicting priorities

  • Excellent proficiency in using Microsoft Excel

  • Proficient in Microsoft Office (Word, PowerPoint)

  • Excellent interpersonal and communication skills

  • Capability to support multiple executives

  • Proven high level of confidentiality

  • Experience working with 3rd party vendors

  • Experience with CRM and/or Accounting Systems

Please send your cover letter and resume to jobs@mozzaz.com.

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